*{box-sizing:border-box}html,body{margin:0;height:100%;font-family:Arial,Helvetica,sans-serif;background:#071318;color:#e9edef}.app{height:100dvh;display:grid;grid-template-rows:58px auto 1fr auto 60px;overflow:hidden}.topbar{grid-row:1;display:flex;align-items:center;justify-content:space-between;padding:0 14px;background:#06695d;z-index:5}.profile{display:flex;align-items:center;gap:10px}.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#d6b36a,#4b4f50);font-weight:700}.name{font-size:15px;font-weight:700}.status{font-size:11px;color:#bbd8d3;margin-top:2px}.actions{display:flex;gap:5px}.actions button,.icon,.mic,.send{border:0;background:transparent;color:#e9edef;font-size:21px;width:39px;height:39px;border-radius:50%;cursor:pointer}.actions button:hover,.icon:hover{background:rgba(255,255,255,.1)}.chat-wallpaper{grid-row:3;overflow:auto;padding:18px 8%;background-color:#071318;background-image:radial-gradient(circle at 20px 20px,rgba(255,255,255,.025) 2px,transparent 3px);background-size:72px 72px}.bubble{max-width:min(72%,680px);padding:8px 10px 5px;margin:7px 0;border-radius:9px;box-shadow:0 1px 1px #0003;word-break:break-word}.bubble.user{margin-left:auto;background:#075e54}.bubble.admin,.bubble.system{background:#202c33}.meta{font-size:10px;opacity:.65;text-align:right;margin-top:3px}.attachment img{max-width:280px;max-height:280px;border-radius:8px;display:block}.attachment a{color:#c7f4ec}.attachment audio{max-width:260px}.quickbar{grid-row:4;display:flex;gap:6px;overflow:auto;padding:6px 12px;background:#eef2f4}.quickbar button{border:1px solid #dce2e5;background:#fff;border-radius:16px;padding:5px 13px;white-space:nowrap;box-shadow:0 1px 3px #0001}.composer{grid-row:5;display:flex;align-items:center;gap:4px;padding:6px 10px;background:#f0f2f5;color:#5f6b72}.composer .icon{color:#60717a}.composer input#messageInput{flex:1;border:0;background:#fff;padding:11px 14px;border-radius:22px;outline:none;font-size:15px;min-width:0}.mic,.send{background:#00a884;color:white;flex:0 0 42px}.hidden{display:none!important}.emojiwrap{position:relative}.emoji-picker{position:absolute;bottom:48px;left:0;width:280px;max-height:220px;overflow:auto;background:#fff;padding:10px;border-radius:12px;box-shadow:0 6px 28px #0005;display:grid;grid-template-columns:repeat(7,1fr);gap:7px;z-index:20}.emoji-picker button{font-size:22px;border:0;background:none;cursor:pointer}.overlay{position:fixed;inset:58px 0 60px;background:rgba(7,19,24,.88);display:flex;justify-content:center;align-items:flex-start;padding-top:25px;z-index:15}.namecard{width:min(390px,calc(100% - 28px));background:#f7f8f8;color:#111;padding:18px;border-radius:14px;text-align:center;box-shadow:0 10px 30px #0005}.personicon{margin:auto;width:48px;height:48px;border-radius:50%;display:grid;place-items:center;background:#d3eee9;color:#00a884;font-size:25px}.namecard h3{font-size:14px;margin:16px 0 12px}.nameform{display:flex;gap:8px}.nameform input,.phone{width:100%;border:1px solid #d5dadd;border-radius:10px;padding:12px}.nameform button{border:0;background:#00a884;color:#fff;border-radius:10px;padding:0 17px;font-weight:700}.phone{margin-top:8px}.searchbox{grid-row:2;background:#202c33;padding:7px 12px;display:flex;gap:8px}.searchbox input{flex:1;border:0;border-radius:20px;padding:9px 14px}.searchbox button{border:0;border-radius:50%}.toast{position:fixed;left:50%;bottom:82px;transform:translateX(-50%);background:#111;color:#fff;padding:8px 13px;border-radius:9px;opacity:0;pointer-events:none;transition:.2s;z-index:30}.toast.show{opacity:1}@media(max-width:620px){.actions button{width:34px}.chat-wallpaper{padding:12px 9px}.bubble{max-width:86%}.name{font-size:14px}.quickbar{padding-left:8px}.emoji-picker{width:260px}.overlay{padding-top:22px}}

/* V5 screenshot-matched controls */
.actions svg,.composer svg,.personicon svg,.hangup svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.actions svg .fill{fill:currentColor;stroke:none}.personicon svg{width:25px;height:25px}.send svg{width:20px;height:20px}.mic svg{width:21px;height:21px}.menu-pop{position:fixed;right:10px;top:54px;z-index:45;background:#fff;color:#172033;min-width:210px;border-radius:10px;box-shadow:0 8px 30px #0005;overflow:hidden}.menu-pop button{display:block;width:100%;border:0;background:#fff;padding:13px 15px;text-align:left;font-size:14px}.menu-pop button:hover{background:#f2f4f5}.call-modal{position:fixed;inset:0;background:rgba(5,16,20,.86);z-index:80;display:grid;place-items:center;padding:20px}.call-card{width:min(360px,92vw);background:#111b21;border:1px solid #2b3940;border-radius:22px;padding:28px 22px;text-align:center;box-shadow:0 24px 70px #0009}.call-avatar{width:82px;height:82px;margin:0 auto 18px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#d6b36a,#4b4f50);font-weight:800;font-size:22px}.call-card h2{font-size:19px;margin:0 0 8px}.call-card p{margin:0;color:#9fb0b7;font-size:13px}.call-wave{height:40px;margin:22px auto;display:flex;align-items:center;justify-content:center;gap:5px}.call-wave i{display:block;width:4px;height:10px;background:#00a884;border-radius:4px;animation:wave 1s ease-in-out infinite}.call-wave i:nth-child(2){animation-delay:.12s}.call-wave i:nth-child(3){animation-delay:.24s}.call-wave i:nth-child(4){animation-delay:.36s}.call-wave i:nth-child(5){animation-delay:.48s}@keyframes wave{0%,100%{height:8px}50%{height:28px}}.hangup{width:58px;height:58px;border-radius:50%;border:0;background:#e53935;color:#fff;display:grid;place-items:center;margin:auto;cursor:pointer}.hangup svg{width:28px;height:28px;stroke-width:2.2}.recording{background:#e53935!important}.recording svg{display:none}.recording:after{content:'■';font-size:17px;color:#fff}#remoteAudio{display:none}@media(max-width:620px){.topbar{padding:0 8px}.actions{gap:1px}.actions button{width:36px;height:36px}.menu-pop{right:7px}.call-card{padding:24px 18px}}

/* V6 themes, menu and mobile sheets */
:root{--bg:#071318;--wall:#071318;--top:#06695d;--text:#e9edef;--muted:#9fb0b7;--panel:#202c33;--composer:#f0f2f5;--input:#fff;--inputText:#172033;--quick:#eef2f4;--quickBtn:#fff;--quickText:#172033;--bubbleUser:#075e54;--bubbleAdmin:#202c33;--menu:#fff;--menuText:#172033;--menuHover:#f2f4f5}
html[data-theme="light"]{--bg:#e7eef1;--wall:#efeae2;--top:#08786a;--text:#111b21;--muted:#667781;--panel:#fff;--composer:#f0f2f5;--input:#fff;--inputText:#172033;--quick:#f4f6f7;--quickBtn:#fff;--quickText:#172033;--bubbleUser:#d9fdd3;--bubbleAdmin:#fff;--menu:#fff;--menuText:#172033;--menuHover:#f2f4f5}
body{background:var(--bg);color:var(--text)}
.topbar{background:var(--top)}
.chat-wallpaper{background-color:var(--wall);color:var(--text)}
.bubble.user{background:var(--bubbleUser)}.bubble.admin,.bubble.system{background:var(--bubbleAdmin)}
.quickbar{background:var(--quick)}.quickbar button{background:var(--quickBtn);color:var(--quickText)}
.composer{background:var(--composer)}.composer input#messageInput{background:var(--input);color:var(--inputText)}
.menu-pop{background:var(--menu);color:var(--menuText);min-width:240px;right:12px;top:56px;border-radius:12px}
.menu-pop button{display:flex;align-items:center;justify-content:space-between;gap:18px;background:var(--menu);color:var(--menuText);padding:14px 16px;border-bottom:1px solid rgba(0,0,0,.06)}
.menu-pop button:last-child{border-bottom:0}.menu-pop button:hover{background:var(--menuHover)}.menu-pop .danger{color:#e53935}.menu-icon{font-size:17px;opacity:.85}
.sheet{position:fixed;inset:0;background:rgba(0,0,0,.52);z-index:95;display:grid;place-items:end center;padding:16px}.sheet-card{width:min(460px,100%);background:var(--menu);color:var(--menuText);border-radius:18px;padding:20px;box-shadow:0 18px 60px #0008}.sheet-card h3{margin:0 0 8px}.sheet-card p{margin:0 0 14px;line-height:1.45;color:#667781}.sheet-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:16px}.sheet-actions button{border:0;border-radius:10px;padding:11px 15px;font-weight:700}.primary-sheet{background:#00a884;color:#fff}.notify-state{font-size:13px;padding:10px 12px;border-radius:10px;background:rgba(0,168,132,.08)}
@media(max-width:620px){.topbar{padding:0 10px}.actions{gap:2px}.actions button{width:36px;height:36px}.menu-pop{top:54px;right:8px;left:auto;min-width:240px;max-width:calc(100vw - 16px)}.sheet{padding:0;align-items:end}.sheet-card{border-radius:18px 18px 0 0;padding:22px 18px calc(22px + env(safe-area-inset-bottom))}.composer{padding-bottom:calc(6px + env(safe-area-inset-bottom))}.app{grid-template-rows:58px auto 1fr auto calc(60px + env(safe-area-inset-bottom))}}

.incoming-call-actions{display:flex;justify-content:center;gap:28px;margin:18px 0}.incoming-call-actions button{width:60px;height:60px;border:0;border-radius:50%;color:#fff;font-size:24px;font-weight:700;cursor:pointer}.call-reject{background:#e53935}.call-accept{background:#00a884}.incoming-call-actions:not(.hidden)+.hangup{display:none}


/* V9 universal mobile + tablet hardening */
html,body{width:100%;max-width:100%;overflow:hidden;-webkit-text-size-adjust:100%;touch-action:manipulation}
button,input,textarea{font-family:inherit}
.app{width:100%;height:100vh;height:100dvh;min-height:0;max-width:100vw}
.topbar{padding-top:env(safe-area-inset-top);min-height:calc(58px + env(safe-area-inset-top));height:auto}
.chat-wallpaper{-webkit-overflow-scrolling:touch;overscroll-behavior-y:contain;scrollbar-gutter:stable;min-height:0}
.composer{padding-left:max(8px,env(safe-area-inset-left));padding-right:max(8px,env(safe-area-inset-right));}
.actions button,.composer button{touch-action:manipulation;-webkit-tap-highlight-color:transparent}
.call-card{max-height:calc(100dvh - 28px);overflow:auto}
@media(max-width:760px){
  .app{grid-template-rows:calc(58px + env(safe-area-inset-top)) auto minmax(0,1fr) auto calc(58px + env(safe-area-inset-bottom))}
  .topbar{padding-left:10px;padding-right:6px;gap:4px}
  .profile{min-width:0;flex:1;gap:8px}.profile>div:last-child{min-width:0}.name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:34vw}
  .actions{flex:0 0 auto}.actions button{width:36px;height:36px;padding:0}.actions svg{width:20px;height:20px}
  .chat-wallpaper{padding:10px 8px 14px}.bubble{max-width:88%;font-size:14px}.attachment img{max-width:min(72vw,300px)}
  .quickbar{padding:6px 8px;gap:5px;min-height:40px}.quickbar button{padding:5px 10px;font-size:12px}
  .composer{gap:2px;padding-top:5px;padding-bottom:calc(5px + env(safe-area-inset-bottom));min-width:0}
  .composer .icon{width:36px;height:36px;flex:0 0 36px}.composer input#messageInput{height:42px;padding:9px 12px;font-size:16px;min-width:0}
  .mic,.send{width:42px;height:42px;flex:0 0 42px}.emoji-picker{left:-4px;bottom:48px;width:min(300px,calc(100vw - 16px));grid-template-columns:repeat(7,1fr)}
  .menu-pop{top:calc(54px + env(safe-area-inset-top));right:8px;max-width:calc(100vw - 16px)}
  .overlay{inset:calc(58px + env(safe-area-inset-top)) 0 calc(58px + env(safe-area-inset-bottom));padding:18px 10px 0}
  .namecard{width:min(390px,100%);padding:16px}.nameform{min-width:0}.nameform input{min-width:0;font-size:16px}.nameform button{flex:0 0 auto}
  .call-modal{padding:max(12px,env(safe-area-inset-top)) 12px max(12px,env(safe-area-inset-bottom))}.call-card{width:min(360px,100%);padding:24px 18px}
}
@media(max-width:390px){
  .name{max-width:29vw}.actions button{width:33px;height:36px}.actions{gap:0}
  .composer .icon{width:34px;flex-basis:34px}.mic,.send{width:40px;height:40px;flex-basis:40px}.composer input#messageInput{padding-left:10px;padding-right:10px}
  .quickbar button{font-size:11px;padding:5px 8px}.bubble{max-width:92%}
}
@media(max-width:340px){
  .avatar{width:34px;height:34px}.profile{gap:5px}.name{font-size:13px;max-width:25vw}.status{font-size:10px}
  .actions button{width:31px}.actions svg{width:19px;height:19px}
  .composer .icon{width:31px;flex-basis:31px}.mic,.send{width:38px;height:38px;flex-basis:38px}.composer{padding-left:4px;padding-right:4px}
}
@media(min-width:761px) and (max-width:1100px){.chat-wallpaper{padding-left:5%;padding-right:5%}.bubble{max-width:78%}}
@media(orientation:landscape) and (max-height:520px){.topbar{min-height:50px}.app{grid-template-rows:50px auto minmax(0,1fr) auto 52px}.quickbar{padding-top:4px;padding-bottom:4px}.call-avatar{width:60px;height:60px}.call-wave{margin:12px auto}}

/* V11 Direct WhatsApp + popup */
.whatsapp-float{position:fixed;right:max(14px,env(safe-area-inset-right));bottom:calc(78px + env(safe-area-inset-bottom));width:54px;height:54px;border-radius:50%;background:#25d366;color:#fff;display:grid;place-items:center;z-index:36;box-shadow:0 6px 22px #0005;text-decoration:none}.whatsapp-float.hidden{display:none}.whatsapp-float svg{width:28px;height:28px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.promo-card{position:relative}.popup-close{position:absolute;right:12px;top:10px;width:36px;height:36px;border:0;border-radius:50%;background:transparent;color:inherit;font-size:26px;cursor:pointer}.promo-card h3{padding-right:36px;margin-top:0}.promo-card p{white-space:pre-wrap;line-height:1.5}.promo-card .primary-sheet{text-decoration:none;display:inline-flex;align-items:center;justify-content:center}@media(max-width:520px){.whatsapp-float{width:50px;height:50px;bottom:calc(74px + env(safe-area-inset-bottom));right:max(10px,env(safe-area-inset-right))}}


/* V11.4 big animated popup with image + WhatsApp CTA */
.promo-big{width:min(560px,calc(100vw - 26px));padding:0;overflow:hidden;border-radius:24px;background:linear-gradient(180deg,var(--menu,#202c33),#142028);box-shadow:0 24px 90px rgba(0,0,0,.55);animation:promoBounce .45s ease both}
@keyframes promoBounce{0%{transform:translateY(26px) scale(.94);opacity:0}100%{transform:translateY(0) scale(1);opacity:1}}
.promo-top{position:relative;padding:18px 18px 0}
.promo-badge{display:inline-flex;align-items:center;gap:7px;background:rgba(37,211,102,.14);color:#25d366;border:1px solid rgba(37,211,102,.28);padding:7px 12px;border-radius:999px;font-size:12px;font-weight:700;letter-spacing:.2px;margin:0 0 12px}
.promo-image-wrap{position:relative;margin:0 18px;border-radius:18px;overflow:hidden;background:linear-gradient(135deg,#0e3f37,#083d34 55%,#1b5e20)}
.promo-image{display:block;width:100%;aspect-ratio:16/9;object-fit:cover}
.promo-image.hidden{display:none}
.promo-image-fallback{display:grid;place-items:center;min-height:220px;padding:18px;text-align:center;background:radial-gradient(circle at 30% 20%,rgba(255,255,255,.16),transparent 35%),linear-gradient(135deg,#0a5d53,#08786a 45%,#25d366 130%);color:#fff}
.promo-image-fallback svg{width:84px;height:84px;stroke:#fff;stroke-width:1.6;fill:none;opacity:.96;margin-bottom:10px}
.promo-image-fallback strong{display:block;font-size:28px;line-height:1.1;margin-bottom:8px}
.promo-image-fallback span{display:block;max-width:340px;font-size:15px;line-height:1.45;color:rgba(255,255,255,.92)}
.promo-body{padding:18px}
.promo-card h3{font-size:24px;line-height:1.15;margin:4px 0 10px;color:#fff}
.promo-card p{font-size:15px;line-height:1.6;color:#d7e0e4;margin:0 0 14px}
.promo-cta-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:16px}
.promo-cta-row a,.promo-cta-row button{flex:1 1 190px;min-height:48px;border-radius:14px;display:inline-flex;align-items:center;justify-content:center;text-decoration:none;font-weight:700;padding:12px 16px;transition:transform .15s ease,opacity .15s ease,filter .15s ease}
.promo-cta-row a:hover{transform:translateY(-1px);filter:brightness(1.03)}
.promo-cta-row .primary-sheet{box-shadow:0 10px 28px rgba(0,168,132,.22)}
.promo-wa{background:#25d366;color:#fff;box-shadow:0 10px 28px rgba(37,211,102,.22);position:relative;animation:waPulse 1.7s ease-in-out infinite}
.promo-wa.hidden{display:none!important}
@keyframes waPulse{0%,100%{transform:scale(1)}50%{transform:scale(1.04)}}
.promo-wa svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round;margin-right:8px}
.promo-subnote{font-size:12px;color:#8fb3ad;margin-top:10px}
@media(max-width:620px){.promo-big{width:100%;border-radius:24px 24px 0 0}.promo-top{padding:16px 16px 0}.promo-image-wrap{margin:0 16px}.promo-body{padding:16px 16px calc(18px + env(safe-area-inset-bottom))}.promo-card h3{font-size:21px}.promo-image-fallback{min-height:200px}.promo-image-fallback strong{font-size:24px}}

/* V11.5 clickable links in chat messages */
.msg-link{color:#6fd3ff;text-decoration:underline;text-underline-offset:2px;overflow-wrap:anywhere;word-break:break-word}.bubble.user .msg-link,.m.user .msg-link{color:#b9f2ff}.msg-link:hover{opacity:.88}